For immediate assistance with:
Do not use these numbers to get information. Stay off the phone and listen to radio and TV for emergency information or check the links under Disaster News to the right.
It is important to report damage from a disaster incident as soon as practical once the situation is safe. That way, local and state emergency officials will have a fast and accurate awareness of emergency conditions and any resulting damage, helping them to request adequate resources and possibly making state or federal disaster assistance available. If possible, leave the damage in place until an insurance agent or local or state official can verify it.
Individuals and businesses should contact their insurance agent as well as their town's designated Emergency Management Director/Coordinator to report damage from a disaster. If that official is not known, then contact any town official and ask who is collecting this information for the town. Provide them with your name, physical address and extent of damage. Take pictures and do not exaggerate.
Remember – flood damage is NEVER covered by homeowner’s insurance, only by flood insurance. Also, not all disasters will be large enough to qualify for disaster relief, and such relief is usually only a fraction of what is needed to recover fully. Therefore, people should strive to reduce the effects of disaster through preparedness and mitigation instead of assuming that there will be government aid after an event. Click on the buttons to the right to learn more about Preparedness and Pre-Disaster
Mitigation.
Municipalities or non-profits that perform governmental functions (libraries, fire stations, clinics, etc) should contact Vermont Emergency Management directly at 1-800-347-0488 to report damage. Damage to town roads should be reported to the Vermont Agency of Transportation District #4 at 1-802-295-8888. Report damage as soon as feasible to be eligible for any benefits. Be sure to take pictures of the damage before making any repairs, and document cleanup and repair costs. It is very difficult to get reimbursed for undocumented costs.